EVENT PROGRAM

Each technology pillar CRED is introducting to you has its own focus. CRM sessions explore how AI enhances customer experience, omnichannel strategies, and GDPR compliance. RPA talks cover hyperautomation, e-invoicing, ESG reporting, and digital workforce collaboration. ERP sessions focus on cloud migration, fiscalization, and cybersecurity and compliance frameworks, while Data & AI explores cloud analytics, data governance, and industry-specific AI applications.

But CRED is not only about learning - it’s about connecting. Throughout the day, participants will enjoy coffee breaks with snacks designed for networking, as well as a fully catered lunch to recharge and mingle with peers from across industries.

And because the best moments often happen outside the agenda, prepare for a few unexpected highlights to wrap up the day. From a cultural experience in the city to an exclusive afterparty in a stylish city-center venue, you’ll leave with more than just insights.

Join us at CRED and be part of the conference that blends knowledge, networking, and a touch of surprise!
CRED TOPICS
CRM
AI-driven customer experience
Omnichannel integration
GDPR & data compliance
RPA
Hyperautomation with AI/ML
Compliance automation (e-invoicing, ESG)
Digital workforce collaboration
ERP
Fiscalization & local compliance
Cloud ERP migration
ESG & cybersecurity reporting
Data & AI
Migrating analytics to the cloud
Data governance & regulations
AI for SMEs & industry use cases
The program is structured into two parallel tracks: Enter and Escape.

Enter focuses on business transformation, strategy, and innovative ways of working. Sessions in this track cover topics such as redefining human roles in operations, moving analytics to the cloud, AI in capital markets, modern team productivity, the impact of IT on the music industry, cloud platforms like GCP, healthtech startups, and the evolution from RPA to Agentic Automation, as well as democratizing data access across organizations.

Escape highlights technology and practical solutions transforming industries. This track features sessions on CRM revitalization, integration of e-commerce systems with ERP using tools like Power BI, digitalization of business processes, and creating a paperless office environment.

This dual-track format ensures that every attendee, whether a business leader or a tech expert, finds sessions relevant to their interests.
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